Cipher Trace

Track Your Case Status

Enter your reference ID to view your fraud investigation progress and timeline

Case Lookup
Enter the reference ID from your case confirmation email

Your reference ID was sent to your email when you submitted your fraud report

Frequently Asked Questions

How long does investigation take?

Most cases are reviewed within 24-48 hours. Full investigations typically take 5-10 business days depending on complexity.

Will I get email updates?

Yes! We'll email you when your case status changes and send regular updates on investigation progress.

Can I add more evidence?

Absolutely. Email support@cipherstracers.com with your reference ID and any additional evidence or information.

What if I lost my reference ID?

Check your email (including spam) for your confirmation message. If you still can't find it, contact support with your name and email.